ITC Record Retention Policy:

In accordance with NASBA Standard No. 24, the following documentation for each program shall be maintained for a period not less than 5 years:

• Records of participation
• Dates and locations of program offerings
• Author/instructor, author/developer and reviewer names and credentials
• Number of CPE credits earned by participants
• Results of program evaluations
• Program descriptive materials, including course announcement information, program agenda and handouts, and speaker notes if applicable.

ITC Refund Policy:

Requests for refunds must be made in writing and submitted to [email protected] a minimum of fourteen (14) days prior to the first day of the conference. No refunds will be issued for requests received inside the fourteen (14) day timeframe from the first day of the conference.

ITC Program Cancellation Policy:

If unforeseen circumstances cause ITC to cancel the conference, all registrants will be informed via email as soon as possible and a full registration refund will be issued. If, for any reason, ITC cancels the conference, ITC accepts no responsibility for covering travel, hotel or other costs incurred by registrants.

ITC Complaint Resolution Policy:

For more information regarding administrative policies such as complaints, please contact Sandy Reynolds at 773-598-8575 or [email protected].

ITC Course Development Process:

The conference agenda is developed by the program committee, which is comprised of the board of directors, who also serve as the moderators for sessions. Our speakers are industry experts with the requisite accounting, tax and legal education and are selected by the moderators. The speakers are responsible for developing the course content and ensuring the content is technically accurate at the time the session is presented. The moderators are responsible for reviewing the course content and making changes where necessary to ensure technical accuracy and overall clarity of presentation. The content for the courses is developed on a yearly basis following the procedures outlined above. 

ITC Course Update Policy:

Online self-study courses are revised as soon as feasible following changes to relative codes, laws, rulings, decisions, interpretations, etc. Review dates are noted for each online self-study course.  All applicable requirements for online self-study courses must be completed within one year of original registration date to ensure approval of CPE credit.  

 Whistleblower Protection Policy:

1. Purpose

The Insurance Tax Conference ("ITC") is committed to upholding the highest standards of ethical conduct, transparency, and accountability.  This policy provides a framework for contractors, volunteers, and other associated individuals to preort suspected misconduct or unethical behavior without fear of retaliation. 

2. Scope

This policy applies to all individuals engaged with ITC, including:

• Officers
• Board Members
• Independent contractors
• Volunteers
• Committee members
• Event participants or contributors who observe relevant misconduct

3. Policy Overview

ITC encourages the reporting of concerns related to:

• Financial fraud, misuse of funds, or accounting irregularities
• Providing false or misleading information in the ITC's financial documents, tax returns, or other public documents
• Violations of laws or regulations applicable to ITC's operations
• Unethical conduct in connection with ITC events or governance
• Material violations of ITC policies, including conflicts of interest, record retention policy, and whistleblower protection policy 
• Discrimination, harassment, or other misconduct that impacts the safety, legality, or fairness of ITC operations
•  Facilitation or concealing any of the above or similar actions

4. Reporting Procedure

   a. How to Report

   Reports of suspected misconduct can be submitted via the following confidential channels:

• Email: [email protected]
• Phone: 773-598-8575
• Mail: ITC, 444 E. Roosevelt Rd, 312, Lombard, IL 60148
• Notification to any member of the board. Board Members can be found at: https://www.insurancetaxconference.org/aboutus/itc-board-of-directors/

   b. Anonymity

   Anonymous reports will be accepted. However, providing contact information is encouraged to support effective       investigation and resolution. 

   c. Content of Reports

   When submitting a report, individuals should include:

• A description of the concern 
• Dates and locations
• Names of individuals involved (if known)
• Any supporting evidence or documentation

5. Investigation Process

All credible reports will be:

• Handled promptly and discreetly by the designated Whistleblower Review Committee 
• Investigated in a fair objective manner
• Documented with outcomes recorded and shared with the ITC Board, as appropriate

6. Non-Retaliation

ITC strictly prohibits retaliation against any contractor, volunteer, or other stakeholder who reports a concern in good faith. Any individual found to have engaged in retaliatory conduct will be subject to removal from their role or termination of their engagement with ITC. 

7. Malicious or False Reports

Knowingly submitting false or malicious reports is a serious breach of trust. Such conduct may result in termination of the reporting individual's relationship with ITC. 

8. Records and Confidentiality

All reports and associated records will be securely maintained by ITC for at least 7 years. Confidentiality will be preserved to the maximum extent possible consistent with the need to conduct a thorough investigation. 

9. Review and Updates

This policy will be reviewed annually by ITC's Executive Committee and revised as necessary to ensure continued alignment with best practices and applicable legal standards.